Privacy Policy

This Privacy Policy governs the manner in which Fontella’s Furniture collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.rcwilley.com website ("site"). This privacy policy applies to the site and all products and services offered by Fontella’s Furniture.

Personal identification information

We may collect personal information ("PI") from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, apply for credit, use our mobile application, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site or during in-store purchases. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities. This information is collected for internal purposes only: service completion (delivery or in-store pickup), advertising or credit acceptance.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We do share information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined below:

How we use collected information

Fontella’s Furniture and/or third party business partners authorized by Fontella’s Furniture' customers may collect and use users personal information for the following purposes:

  • To run and operate our website
  • To display content on the site correctly
  • To improve customer service
  • To perform services for which you have contracted with us through a purchase. We do not share this information with outside parties except to the extent necessary to provide the service
  • To respond to your customer service requests and support needs more efficiently
  • To personalize your user experience and ads
  • To improve our site
  • To improve our products and services
  • To process payments
  • To run a promotion, contest, survey or other site feature
  • To manage product reviews and ratings
  • To send periodic emails
  • To prevent fraud
  • To send you information and updates pertaining to your order. It may also be used to respond to inquiries, questions, and/or other requests
  • To maintain your customer record for external and internal audit purposes and record keeping
  • To process credit and lease-to-own applications, including obtaining information from consumer credit reporting agencies
  • To comply with and enforce applicable legal requirements, relevant industry standards and our policies
  • We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site

We have shared data for these reasons continuously over the past 12 months, and continue to do so.

Electronic newsletters

If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our site.

Third party websites

Users may create content on our site that link to the sites and services of our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Changes to this privacy policy

Fontella’s Furniture has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us. This document was last updated on May 21, 2020

 

California residents

Pursuant to the California Consumer Privacy Act, residents of California have rights to make requests regarding our use and disclosure of their personal information. These requests are as follows:

  • Access Request (can make a request no more than twice in a 12-month period)
    • The categories of personal information we have collected
    • The sources of the collected data
    • The business or commercial purposes for which the information was collected
    • The types of third parties with whom data has been shared
  • Deletion Request
  • Do Not Sell My Information Request (We never sell customer information, but you can still make this request)

To make any of these requests, you or an authorized agent may submit questions or requests via email to fontellasfurniture@gmail.com or feel free to call us at (702) 706-8697 to make your request known.

In order to process any of the requests, reasonable steps must be taken to verify your identity. This is for privacy purposes. We require you to provide the following information: name, email address, phone number, and postal address, in order to verify your identity. Other steps may be taken to complete this verification.

For additional information about collection of personal identification, and purposes of this collection please refer to the sections "Personal identification information" and "How we use collected information" earlier in this document.

We regularly run contests where customers are asked to enter personal information like email addresses in exchange for discounts or chances to win products and money from RC Willey. This information is only used for the purposes described in the contest terms.

The consumer has a right not to receive discriminatory treatment from our company at any time, including if they exercise their rights under the CCPA.

Nevada residents

Nevada law gives Nevada consumers the right to request that a company not sell their personal information. This right applies even if their personal information is not currently being sold. Fontella’s Furniture does not sell any personal information to third parties. To request additional information, please contact us at (702) 706-8597.

Fontella's Furniture Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from fontellasfurniture.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at anytime by contacting us at fontellasfurniture@gmail.com or by clicking on any of the following links:

  COMMON LINKS INCLUDE:
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]] Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 17 years of age.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at fontellasfurniture@gmail.com or by mail using the details provided below:

  4335 N. Rancho Drive Ste., #180, Las Vegas, NV, 89130, United States